Quote:
Originally Posted by Zee
Why are people getting so upset about the way VM has informed customers?
You got told about the change in your service, did you not? so what is the problem? Atleast they are trying to inform customers ASAP instead of keeping it a secret like they do with most stuff.
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it would be fine imho IF you could reply to same text via that number of your decision to leave with out penalty due to change in contract
doesnt seem to have that option
if they can inform you of change via txt so should you be able to ! to me it just seems another reason not to trust this company any more