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giantsf49er · 14-01-2008, 19:18

Update time.

I set my laptop IE options so that it didnt download images, so that I could simulate the same environment as when I was on the net on my phone. I then went to exactly the same pages.

Total bandwidth used (up and down stream) 662kb
Virgin Mobile bandwidth used 1196kb

So I rang Virgin to ask them to explain the difference. Firstly they tried to tell me that I might have some kind of compression software on my PC or that IE7 mihgt have something built in.

Next they simply denied that I had done it for 662kb and they insist that they are correct. In addition they insist that they have NEVER had another complaint of this type.

Tech's final answer was 'if you think you have found a cheaper way, use that'.

The customer is not always right.

Time to start letter writing.

14-01-2008, 19:18	#12
giantsf49er Inactive Join Date: Jan 2008 Posts: 10	Re: GPRS Costs? Update time. I set my laptop IE options so that it didnt download images, so that I could simulate the same environment as when I was on the net on my phone. I then went to exactly the same pages. Total bandwidth used (up and down stream) 662kb Virgin Mobile bandwidth used 1196kb So I rang Virgin to ask them to explain the difference. Firstly they tried to tell me that I might have some kind of compression software on my PC or that IE7 mihgt have something built in. Next they simply denied that I had done it for 662kb and they insist that they are correct. In addition they insist that they have NEVER had another complaint of this type. Tech's final answer was 'if you think you have found a cheaper way, use that'. The customer is not always right. Time to start letter writing.