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lil_phil · 26-02-2007, 17:48

There appears to be alot of intelligent people on here that reply with some valid answers, however we all have to respect the way a corporate firm works. Unfortunatley the call centre staff will not be provided with every little peice of information in the whole company as this would be impossible to communicate every day! If there are issue with the credit check information, maybe we should bear with it to get the offer. No staff should guarantee anything, however they should be able to re-assure you based on the information they have in front of them.

There are alot of things for Virgin to fix, maybe we could give them a little longer than 18 days to sort NTL out?

26-02-2007, 17:48	#26
lil_phil Inactive Join Date: Feb 2007 Posts: 4	Re: Help with NTL / Virgin Offer There appears to be alot of intelligent people on here that reply with some valid answers, however we all have to respect the way a corporate firm works. Unfortunatley the call centre staff will not be provided with every little peice of information in the whole company as this would be impossible to communicate every day! If there are issue with the credit check information, maybe we should bear with it to get the offer. No staff should guarantee anything, however they should be able to re-assure you based on the information they have in front of them. There are alot of things for Virgin to fix, maybe we could give them a little longer than 18 days to sort NTL out?