Direct Debit Payment
Hi
I've been on the Virgin offer for 3 months now, and paying by direct debit on my dads account. You should get charged £10 a month plus anything outside of the bundle on top of the £10. My dad showed me the bill and seem to have only been charged for the calls/texts outside of my bundle, which amounts to about £3.00 over the last 3 months rather than £33 Are we mis-understanding something somewhere? or is it a mistake on Virgins side? Any help is appreciated :confused: |
Re: Direct Debit Payment
Sounds like a mistake by Virgin to me.....
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Re: Direct Debit Payment
If it is a mistake on their side, i'm thinking of keeping quiet about it for a while but e.g. 6 months down the line when (/if)they realise, will they still take the forgotton payments out via direct debit?
or will they acknowledge their mistake and be nice? lol |
Re: Direct Debit Payment
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Re: Direct Debit Payment
I think the NTL bills are quarterly, so only picked up on it today after some confusion, i think we'll leave it till the next quarterly bill and take it from there.
So i get a free Lobster 575 and so far 3 months free tariff of 300mins and 300txts. nice :D |
Re: Direct Debit Payment
I thought NTL's bills were monthly, atleast thats what mine have been for donkeys years. I'd be very surprised if you're paying quarterly.
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Re: Direct Debit Payment
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sorry my mistake, your right i just checked, there monthly. We've been looking at the last 3 months bank statements and they've only been charging for my calls/texts outside the bundle so definetly seems like a mistake at their end now. |
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