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-   -   Superhub : Problem checking web mail (https://www.cableforum.uk/board/showthread.php?t=33704580)

Ken W 07-03-2017 11:20

Problem checking web mail
 
Is there a problem with the VM home page as I cannot log in to VM web mail.


I can get to other web pages such as BBC etcetera.

philipp 07-03-2017 11:24

Re: Problem checking web mail
 
seems to be routing issues to myvirginmedia.com , webmail, pop, etc atm.

timesout at leeds.

Synthetic 07-03-2017 11:25

Re: Problem checking web mail
 
Looks like a routing issue.

Can access it from work, but not from my Virgin connection

philipp 07-03-2017 11:26

Re: Problem checking web mail
 
its back live on both my non-vm connection and vm now.

edit: down again on vm, still live on my adsl connection.

Ken W 07-03-2017 16:30

Re: Problem checking web mail
 
Quote:

Originally Posted by philipp (Post 35888931)
seems to be routing issues to myvirginmedia.com , webmail, pop, etc atm.

timesout at Leeds.





I am in the Thames Valley.


All seems ok now 14:30.

denphone 07-03-2017 17:55

Re: Problem checking web mail
 
There has been problems for quite a few months now and they still have not sorted it out.:(

dodgem22 19-03-2017 14:44

Re: Problem checking web mail
 
webmail is still playing up for us it really is poor for a communications company to not get the basics of webmail sorted after months of waiting.

Mad Max 19-03-2017 17:17

Re: Problem checking web mail
 
Their email platform is a complete and utter joke, total disaster from VM!

gulf4uk 19-03-2017 18:25

Re: Problem checking web mail
 
GU14 Farnborough

Getting some Webmail from Virgin many though hours late . 2 urgent ones posted 1530
as yet not appeared (1725)

therock247uk 20-03-2017 17:32

Re: Problem checking web mail
 
Web mails Down here.

Paul 20-03-2017 19:31

Re: Problem checking web mail
 
Quote:

Originally Posted by Mad Max (Post 35890750)
Their email platform is a complete and utter joke, total disaster from VM!

Given this is the first time I've had any issue with webmail for as long as I can remember, I think thats a bit of an OTT statement.

denphone 20-03-2017 19:34

Re: Problem checking web mail
 
Quote:

Originally Posted by Paul M (Post 35890924)
Given this is the first time I've had any issue with webmail for as long as I can remember, I think thats a bit of an OTT statement.

Quite correct but in the past few weeks there have certainly been intermittent problems logging in.

Paul 20-03-2017 19:35

Re: Problem checking web mail
 
My status page show the issue ;

Quote:

* We know of 1 issue in your area
Virgin Media Mail is having trouble sending and receiving emails at the moment, so there might be a bit of a delay.

Fix estimate : 21 March 13:05

denphone 20-03-2017 19:38

Re: Problem checking web mail
 
Exactly the same message we have as well on our status page.

Paul 20-03-2017 19:46

Re: Problem checking web mail
 
So there is an issue (first I've known for years), they know about it, and are working on fixing it. Problems sometimes happen, no biggie.

If e-mail is that important to someone then they should probably just run their own e-mail system, not rely on an ISP (it also allows you not to be dependant on any one ISP). I've been running my own server for many years, it costs me a few $ per a year for a dedicated VPS.


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