Cable Forum - How long do Virgin Mobile allow you for non-payment before they cut you off?

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rossyboy24

08-12-2011 09:52

How long do Virgin Mobile allow you for non-payment before they cut you off?

Hi,

My bill is due today and unfortunately i cant pay this as i dont get paid till the 20th Dec.... and i cancelled my d/d the other day.

How long do i have to pay this before they cut me off? Any1 please???

Thanks
Ross

BenMcr

08-12-2011 10:20

Re: How long do Virgin Mobile allow you for non-payment before they cut you off?

http://www.virginmobile.com/vm/gener...e.footer.sm068

Quote:

6.7 Payment in full: You must pay your Charges in full in the amount requested within 14 days of the date of your bill. Unless you contact us to pay your Charges in advance, as set out in clause 6.10, you must pay your bill by direct debit from a suitable bank account that allows payment by direct debit. If the Charges are not paid in full and on time we can stop you using some or all of our Services and may cancel this Agreement. If you think there is mistake in your bill, please tell us as soon as possible so that we can check this.

rossyboy24

08-12-2011 10:35

Re: How long do Virgin Mobile allow you for non-payment before they cut you off?

Thank you!!!

Regards

v0id	08-12-2011 17:06

Re: How long do Virgin Mobile allow you for non-payment before they cut you off?

Anything like Orange, then it's two weeks after the next bill is generated before services get 'limited'.

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