Cable Forum - Superhub Problem checking web mail

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- Virgin Media Internet Service (https://www.cableforum.uk/board/forumdisplay.php?f=12)

- - Superhub : Problem checking web mail (https://www.cableforum.uk/board/showthread.php?t=33704580)

nashville

21-03-2017 15:00

Re: Problem checking web mail

I cannot get into my VM home page or mail. Rutherglen Area

Ken W

21-03-2017 15:41

Re: Problem checking web mail

Quote:

Originally Posted by nashville (Post 35891086)

I cannot get into my VM home page or mail. Rutherglen Area

Mywebmail has been up and down more often than a prostitute nickers.

Accordingto service status it was EST fix 17:05 21/3/2017 but now the
EST fix time is17:05 22/3/2017 .

admars

21-03-2017 16:28

Re: Problem checking web mail

I think I spoke to soon, i must have been lucky earlier, can't access now.
Yesterday was the first time I've had problems with web mail in along time. I cans till access using mail client on home pc, or phone.

alwaysabear

21-03-2017 16:55

Re: Problem checking web mail

Quote:

Originally Posted by admars (Post 35891093)

I find its very erratic , some days it takes a few seconds on other occasions it takes minutes. Generally I use mail client.

Ken W

21-03-2017 17:25

Re: Problem checking web mail

VM are now quoting a Fix estimate: 22 March 13:05 .

dodgem22

21-03-2017 19:45

Re: Problem checking web mail

I will believe it when I see it I think I will take Kushan's advice and switch over to Gmail or outlook

nashville

21-03-2017 20:17

Re: Problem checking web mail

Quote:

Originally Posted by Ken W (Post 35891089)

Mywebmail has been up and down more often than a prostitute nickers.

Accordingto service status it was EST fix 17:05 21/3/2017 but now the
EST fix time is17:05 22/3/2017 .

Cannot stop laughing ;)

Ken W

21-03-2017 20:29

Re: Problem checking web mail

Quote:

Originally Posted by nashville (Post 35891121)

Cannot stop laughing ;)

All part of the service. :D

nashville

21-03-2017 20:34

Re: Problem checking web mail

Quote:

Originally Posted by Ken W (Post 35891123)

All part of the service. :D

Nothing beats a good laugh, especially out of the blue ;)

Paul	21-03-2017 20:35

Re: Problem checking web mail

Best to remember that an estimate is exactly what it says - so it may (or may not) be fixed by then, all depends on what the issue is.

Estimates are often changed as work on an issue progresses.

Taf	22-03-2017 12:37

Re: Problem checking web mail

20 minutes and I still can't get the login page to open....

admars

22-03-2017 12:51

Re: Problem checking web mail

mine's currently fine, it was ok first thing, then stopped briefly this morning

Ken W

22-03-2017 13:50

Re: Problem checking web mail

Quote:

Originally Posted by Taf (Post 35891169)

20 minutes and I still can't get the login page to open....

VM Estimated fix is 17:20 22/3/17

Paul	22-03-2017 14:37

Re: Problem checking web mail

If you try and login to your account, you get a holding page atm.

Quote:

We're making some essential changes

We’re doing some work on My Virgin Media at the moment as part of an upgrade to provide you with an even better service.

We're sorry this part of the site isn’t available at the moment. Everything will be back to normal again soon, so please come back and try again shortly.

Email isn't affected, so you can send and receive messages as normal.

If your email address ends in @virginmedia.com click here
If your email address ends in @ntlworld.com click here
If your email address ends in @blueyonder.co.uk click here
If your email address ends in @virgin.net click here

You can also still pay bills online.

Make a payment

Or here are some more links that might help:

Got a query about our products, services or ways to pay? Just visit Help and support to find the answer. Alternatively if you need to get in touch Contact us

Gavin-D

22-03-2017 17:11

Re: Problem checking web mail

Fix time for emails now 10:00 tomorrow (23rd) mine is still down several hours now since I last got on

All times are GMT +1. The time now is 08:26.

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