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-   -   Account number (https://www.cableforum.uk/board/showthread.php?t=33712489)

Ken W 11-02-2024 15:03

Account number
 
I have paper less billing so were can iI find my Acunt number

heero_yuy 11-02-2024 15:13

Re: Account number
 
Presumably after your login to virginmedia?

RichardCoulter 11-02-2024 15:17

Re: Account number
 
Last time I rang Virgin and got through to their offshore call centre to find out my account number I was told:

"Yes Sir, I can certainly help you with that. What is your account number please"!!

I'd have got more sense ringing Tesco about it.

SnoopZ 11-02-2024 17:11

Re: Account number
 
Quote:

Originally Posted by heero_yuy (Post 36169904)
Presumably after your login to virginmedia?

It's also on the bill email you get every month.

Ken W 12-02-2024 07:45

Re: Account number
 
Quote:

Originally Posted by SnoopZ (Post 36169921)
It's also on the bill email you get every month.

Yes I know the email is one of the eamils that are blocked for some reason

Itshim 12-02-2024 17:12

Re: Account number
 
Quote:

Originally Posted by RichardCoulter (Post 36169906)
Last time I rang Virgin and got through to their offshore call centre to find out my account number I was told:

"Yes Sir, I can certainly help you with that. What is your account number please"!!

I'd have got more sense ringing Tesco about it.

Getting any sense and virgin off shore call centre are two phases that simple do not go together :erm:

RichardCoulter 12-02-2024 17:24

Re: Account number
 
Quote:

Originally Posted by Itshim (Post 36169980)
Getting any sense and virgin off shore call centre are two phases that simple do not go together :erm:

Indeed. I once asked them to ring my landline after we'd finished the call to check it was ringing at my end.

"One moment Sir......That line is engaged"!!! You couldn't make it up.

---------- Post added at 17:24 ---------- Previous post was at 17:21 ----------

Me "Well it will be because I'm on the phone to you".

Him "Oh you need to call me from another phone so that I can check it's ringing"!

Me "If I had another phone right now I wouldn't need you, i'd ring it myself"!!

Edward27 17-02-2024 20:03

Re: Account number
 
Quote:

Originally Posted by Itshim (Post 36169980)
Getting any sense and virgin off shore call centre are two phases that simple do not go together :erm:

You simply can't get both of them in one call, can you? :D


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