What do you have now in terms of a TV Box
 

Howdy all,

Just wondering how the migration to Virgin TV 360 is occurring? How many of you fine people have migrated over.

I have 3 tivo v6s and my mum likes all her recordings and series links. I'm still curious what is missing from the 360 compared to the v6 and also what the 360 has over the v6 now a few years after launch?

Re: What do you have now in terms of a TV Box
 

Not with VM (for TV).

Re: What do you have now in terms of a TV Box
 

I've still got a couple of V6 boxes. They suit us and my husband, a dedicated technophobe, would certainly not want to, or enjoy, moving over to the 360.

If the programmes he likes were all on freeview we would, most likely, ditch VM TV in a shot.

Re: What do you have now in terms of a TV Box
 

Do they still offer the V6 or do new customers have to have the 360?

Re: What do you have now in terms of a TV Box
 

Never mind 360/V6 migration I've only just migrated my old tivo box to a V6. Won't be touching the 360, sounds like a downgrade.

Re: What do you have now in terms of a TV Box
 

We have several 360s in our household, in my view, not others in our household, l prefer the V6 box.

Re: What do you have now in terms of a TV Box
 

V6 and 360 are basically identical in hardware terms , it's the firmware that's different (TiVo and Horizon)

Re: What do you have now in terms of a TV Box
 

pair of 360's, the wife misses the ability to resurrect accidentally deleted recordings and multichannel series link though.

Re: What do you have now in terms of a TV Box
 

New customers have to have 360 or Stream

Re: What do you have now in terms of a TV Box
 

We have a V6 as the main, downstairs box and a TiVo upstairs. I don't think we will be hurrying to upgrade to the 360 after reading about it on here.

Re: What do you have now in terms of a TV Box
 

Thanks SP.

It stands to reason that the poll will change in favour of the 360 over time then.

Do you know if/when people will be forcibly migrated from V6 to 360?

Re: What do you have now in terms of a TV Box
 

An undelete feature is the one thing that I miss from the V6. Hopefully it will appear in some form in a future update. Otherwise, I'm very happy I changed to the 360. It does everything else I need and does it well.

Re: What do you have now in terms of a TV Box
 

Given that VM are still letting a lot of customers still struggle with the V6s predecessor, the original Tivo box, probably a long time away.

Problem with any 360 'upgrade' is the loss of all recordings, which many customers would go apeshit about.

Re: What do you have now in terms of a TV Box
 

Still have the the original Tivo box, it works for me.

Re: What do you have now in terms of a TV Box
 

We probably need another option on this poll then !

I suspect there are a lot still with the original tivo, VM will only replace with a V6 as a result of a fault. For me it just got too slow, I considered that a fault, reported it as such, and got it replaced with a V6. Just be sure they don't give you a 360!

Re: What do you have now in terms of a TV Box
 

Yes :)

If not three:
- TiVo
- V6 and TiVo
- Stream

Re: What do you have now in terms of a TV Box
 

Are you able to say when forced migration will start?

Are there still even older boxes on the network where people now receive only Channels 1 to 5?

Re: What do you have now in terms of a TV Box
 

No

No

Re: What do you have now in terms of a TV Box
 

Tivo should be added as there are people here who still have a Tivo box.

Re: What do you have now in terms of a TV Box
 

Remember there is still a need for the original TiVo as it doesn't require a broadband connection. I know one or two older customers that have no interest in having broadband (no smartphone, tablet etc) but want pay TV.

I would then assume if you have to keep the original TiVo then there is little point in forcing V6 to 360 migration as the software still needs to be supported somehow.

Of course the answer would be to offer 'free' broadband to those original TiVo customers migrating to a 360, VM wouldn't do that surely

Re: What do you have now in terms of a TV Box
 

Perhaps one solution would be similar to the digital voice product where customers are provided with a hub that can't otherwise access the internet.

Re: What do you have now in terms of a TV Box
 

It does require a broadband connection - but not a broadband subscription so no hub. The subscriber does not have access to that broadband service.

Re: What do you have now in terms of a TV Box
 

Added.

Re: What do you have now in terms of a TV Box
 

thanks mod! apologies all for missing the original tivo which i had. my friend has it and it went so slow he just disconnected it even though he still pays for virgin media tv....

Isnt it slow for people still with it?

Re: What do you have now in terms of a TV Box
 

I know someone with it and for watching TV it's perfectly fine. They use apps on their TV and a games console to stream.

Re: What do you have now in terms of a TV Box
 

Yes, that is what I meant. To a non techie with a TiVo they haven't got a broadband connection. In reality, there is one as part of the box, it is just not physically seen.

Good idea, I didn't know such a hub existed.

Re: What do you have now in terms of a TV Box
 

What's the price difference between standalone TV and the equivalent bundle? I assume standalone TV is a legacy product they don't retail any more.

Edit: lol the cheapest broadband plus TV option is 100 a month for 132 meg and 190 channels. Much, much cheaper to take the digital voice product too at £39 a month.

Re: What do you have now in terms of a TV Box
 

I think sooner rather than later VM will write to TV only customers telling them that the Tivo box will be switched off on this date and you need to 'upgrade' to VM's broadband service if you wish to continue to access television services via Virgin Media.

I wonder if Virgin Media would add a note in the small print of that letter that if you refuse the 'upgrade' you will be seen as breaching your contract and be made to pay contract break charges, which I believe is every single penny you would have paid for the remaining period of the contract.

I'm just so relieved that I am no longer a customer of Virgin Media.

Re: What do you have now in terms of a TV Box
 

I can't see them charging the customer for breaching their contract when it'd be Virgin ceasing the service. Chances are the vast majority are on a rolling deal anyway.

Re: What do you have now in terms of a TV Box
 

I doubt it would be legal to charge them if they removed the service.

I see im not the only one who isnt :)

Re: What do you have now in terms of a TV Box
 

Well you're not in the UK, so you cant be.

Ya I suppose so :)

But is VM a good cable co. Paul?? -- Do they still have Standard Channels?

If you only have a standard def box,the channels probably are too wide huh??

Re: What do you have now in terms of a TV Box
 

I believe that all boxes on the Virgin network are now HD capable.

---------- Post added at 00:39 ---------- Previous post was at 00:35 ----------

In this scenario it would be Virgin changing the agreed contract, so the customer should be allowed to cancel without penalty.

When the time comes that customers will be required to move from the V6 to the 360 I imagine that the same will apply if this is done mid contract.

Re: What do you have now in terms of a TV Box
 

According to OB, all paths lead to 2035. :p:

Re: What do you have now in terms of a TV Box
 

I'm not with Virgin Media for anything! :)

Ya One time I had an HD reciever and it could pick up the 20 HD channels the cable company offered (This was many years ago) and I hooked it up to a standard TV and watched the HD channels...... They looked OK but much too wide for a standard screen!

Re: What do you have now in terms of a TV Box
 

I dare say we will all be migrated to Virgin Stream by then! ;)

Re: What do you have now in terms of a TV Box
 

I have both V6 and TiVo. These are both below the TV with the V6 hiding behind the TiVo as the remote for the V6 is radio based not IR it can hide. Also the TiVo is is not connected to the TV and is used for additional recording storage and scheduling.

Re: What do you have now in terms of a TV Box
 

If there is a TV service left after the churn from such a move...

Re: What do you have now in terms of a TV Box
 

I now use Sky Stream, a great little box, the picture is amazing, even SD channels. I did have 360, but before that V6 and original TiVo. I only have BB250 with VM now.