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-   -   Unlocking a Virgin Lobster 575 (https://www.cableforum.uk/board/showthread.php?t=33614744)

TheOne 23-05-2007 20:59
Unlocking a Virgin Lobster 575
 
Hi

I've been around to a few local mobile phone shops who dont have the equipment/codes to unlock my Lobster 575.

If i phone up Virgin Mobile will they be able to unlock my phone over the telephone? :confused:

Thanks

Derek 23-05-2007 21:07
Re: Unlocking a Virgin Lobster 575
 
Dunno if this will be any good for you

http://www.cableforum.co.uk/board/26...ile-phone.html

From memory I think Virgin Mobile could do this for a small fee over the phone but this was a few years back and could have changed.

TheOne 07-07-2007 11:47
Re: Unlocking a Virgin Lobster 575
 
I've just emailed Virgin to see if i can have the unlocking code for the Virgin Lobster 575.

Hope they dont charge for it


Will report back in the next few days

Bill C 07-07-2007 11:52
Re: Unlocking a Virgin Lobster 575
 
Quote:
Originally Posted by TheOne (Post 34346156)
I've just emailed Virgin to see if i can have the unlocking code for the Virgin Lobster 575.

Hope they dont charge for it


Will report back in the next few days
Mobile companies are allowed to charge upto a max of £20.00 i believe

Druchii 07-07-2007 12:46
Re: Unlocking a Virgin Lobster 575
 
If you've spent over £30 credit with them over the past however long you've ad the account, they don't charge for unlocking.

TheOne 07-07-2007 17:42
Re: Unlocking a Virgin Lobster 575
 
I've had the pay monthly SIM and mobile for about 9 months now, so amounts to around £90

TheOne 08-07-2007 01:00
Re: Unlocking a Virgin Lobster 575
 
Another update, got a reply back saying i can get the code for free by 1st class post once ive replied with my personal details...let see what happens eh

the-cable-guy 09-07-2007 02:37
Re: Unlocking a Virgin Lobster 575
 
They willl charge you for it

---------- Post added at 02:37 ---------- Previous post was at 02:35 ----------

Btw £20 are you havin a laugh lol
3 once asked me to pay £190 to unlock a nokia 6680 i told em where to go lol

Bill C 09-07-2007 06:59
Re: Unlocking a Virgin Lobster 575
 
Quote:
Originally Posted by raindance-rob (Post 34346988)
They willl charge you for it

---------- Post added at 02:37 ---------- Previous post was at 02:35 ----------

Btw £20 are you havin a laugh lol
3 once asked me to pay £190 to unlock a nokia 6680 i told em where to go lol
I unlocked a n85 last month from Orange for £20.00

TheOne 09-07-2007 17:30
Re: Unlocking a Virgin Lobster 575
 
Wohoo!! Virgin emailed me the unlocking codes today and i've just finished unlocking it , very pleased with the customer service

the-cable-guy 10-07-2007 22:12
Re: Unlocking a Virgin Lobster 575
 
theres a first for everything

raefil 13-07-2007 11:38
Re: Unlocking a Virgin Lobster 575
 
Quote:
Originally Posted by TheOne (Post 34347379)
Wohoo!! Virgin emailed me the unlocking codes today and i've just finished unlocking it , very pleased with the customer service
Are you going to share the code with us then?;)

chickendippers 13-07-2007 11:48
Re: Unlocking a Virgin Lobster 575
 
Quote:
Originally Posted by raindance-rob (Post 34348382)
theres a first for everything
Virgin Mobile CS is separate from Virgin TV/Telephone/Broadband CS; different call centres (in Britain), different people, different policy, that explains why Virgin Mobile wins customer service awards but the rest doesn't.

TheOne 13-07-2007 12:40
Re: Unlocking a Virgin Lobster 575
 
Quote:
Originally Posted by raefil (Post 34349933)
Are you going to share the code with us then?;)
I would have given you it, but i've deleted the email since it all went through fine

Sorry :erm: :dozey:

Druchii 13-07-2007 15:13
Re: Unlocking a Virgin Lobster 575
 
The code is based on the IMEI number anyway, so even if he had shared, it wouldn't have worked ;)

buckleb 17-07-2007 15:13
Re: Unlocking a Virgin Lobster 575
 
Quote:
Originally Posted by raindance-rob (Post 34348382)
theres a first for everything
and a second too, as they sent me the details to unlock my phone in 2 working days (free).

One bugbear though, even with the unlock, I still get the Virgin splash screen on power-on, and the middle button still tries to go to Virgin Bytes (I can't customise the OK button on this phone).

...otherwise it works just great on O2 (is now my works phone).

vbnmu 04-09-2007 14:50
Re: Unlocking a Virgin Lobster 575
 
Quote:
Originally Posted by cadire (Post 34352795)
and a second too, as they sent me the details to unlock my phone in 2 working days (free).

One bugbear though, even with the unlock, I still get the Virgin splash screen on power-on, and the middle button still tries to go to Virgin Bytes (I can't customise the OK button on this phone).

...otherwise it works just great on O2 (is now my works phone).
Depending on which phone you have you can always flash it to a generic firmware.
Flashed 2 SE so far and 2 Nokias! Well chuffed abt it!

saabmania2 04-09-2007 20:48
Re: Unlocking a Virgin Lobster 575
 
best thing to do with a lobster is to split it in 2 rub dijon mustard into it then cover with mozzarela and wack it under the grill for 10-15 mins perfect;):D

bikeman 16-12-2007 12:05
Re: Unlocking a Virgin Lobster 575
 
I have previously had a code from vm to unlock a phoen for free. I was told by cust svces that their policy is free unlock once you've spent £30. Prior to spending £30 they will not unlock a phone even if you offer to pay.

Shaun 16-12-2007 14:29
Re: Unlocking a Virgin Lobster 575
 
Do you have to spend the £30 credit or just put it on your account? I'd be happy to stick £30 on my account as soon as I get the sim and phone but I'd want to spend it at my leisure. :)

bikeman 16-12-2007 15:23
Re: Unlocking a Virgin Lobster 575
 
I am sure a simple topup will do afterall £30 has left you and is in VMs bank!

fonejacker 20-01-2008 15:26
Re: Unlocking a Virgin Lobster 575
 
Unlocking these phones is old news now. fonefunshop.co.uk will do it for you no problem. They are in sheffield, but you can send it to them insured post and have it sent back next day special delivery.

confucious 18-03-2008 17:44
Re: Unlocking a Virgin Lobster 575
 
Quote:
Originally Posted by bikeman (Post 34452790)
I have previously had a code from vm to unlock a phoen for free. I was told by cust svces that their policy is free unlock once you've spent £30. Prior to spending £30 they will not unlock a phone even if you offer to pay.
I had a Lobster which I never used (apart from the £10 credit that came with it) never topped up a penny but rang Virgin and they gave me a code without a problem. My daughter is now using it on T-Mob :)

tweetypie/8 28-03-2008 00:36
Re: Unlocking a Virgin Lobster 575
 
Quote:
Originally Posted by TheOne (Post 34347379)
Wohoo!! Virgin emailed me the unlocking codes today and i've just finished unlocking it , very pleased with the customer service
i have always found the customer service first rate.

AndyCambs 29-03-2008 04:58
Re: Unlocking a Virgin Lobster 575
 
Quote:
Originally Posted by cadire (Post 34352795)
and a second too, as they sent me the details to unlock my phone in 2 working days (free).

One bugbear though, even with the unlock, I still get the Virgin splash screen on power-on, and the middle button still tries to go to Virgin Bytes (I can't customise the OK button on this phone).

...otherwise it works just great on O2 (is now my works phone).
Same happened on my Orange phone I had unlocked when I moved to Virgin - it still has the option to connect to Orange internet even though there is a Virgin SIM card.

confucious 29-03-2008 09:47
Re: Unlocking a Virgin Lobster 575
 
The data connections will need to be changed manually as will splash screens. I never bother changing splash screens and you really don't want to use Virgin for data!
The Orange data connections won't work so can be safely deleted.

Good luck.


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